Refunds & Fair Use policy
You are entitled to cancel your subscription within 5 working days of subscription activation date for any subscription length without giving any reason for doing so. Cancelling within this time will result in a full refund. No refunds will be available for monthly subscribers after the 5-day window. If your subscription length is longer than a month then you will get a 50% refund if cancellation notice is presented within with in the following time period:
3-month subscription - 50% refund if cancelled in 14 days.
6-month subscription - 50% refund if cancellation in 20 days.
Yearly subscription - 50% refund if cancellation in 30 days.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail support@mesoquill.com
We will reimburse you no later than 30 days from the day on payment was received. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Fair Use
The company reserves the right to cancel any subscription if they find evidence of password sharing to gain the system and access proprietary research without having proper subscription.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@mesoquill.com